Terms and Conditions

Lessons

Lessons will be an hour in duration and will be accessed using a link. I normally have a 5 minute gap between lessons so it is important to be prompt.

We will be using Google Meet for the video call. There is no charge or registration required for this, but to get all the integrations into the google products, having a Google account can help. The call can be accessed using any compatible device including laptop, tablet or phone (this can make it difficult to see a screen if I share information).

For the interactive whiteboard we will use Limnu. To use this it is necessary to create a free account. There are different ways of accessing the board depending on what tech you already have and your budget. The options in order of preference are:

We will agree the content of sessions together.  A couple of questions e-mailed to me a couple of days before the session is a great basis for me to tailor a useful session. It could be something you didn't understand in class or a homework question you're struggling with or a scan of a test you've just completed. The more problems you can bring me, the better it will work. 

Terms of payment

Due to high demand for my tuition services, to guarantee your weekly/regular lesson, all lesson fees will need to be paid for in advance, in a block of 4 or more. I will send out a payment reminders when the payments have run out.  

Payment may be made by bank transfer or cash.‬

My bank details are as follows:

Bank name: Tide Banking
Account name: Simon Ferris
Sort code: 04-06-05
A/C No: ‪18828943

Cancellations/Reschedules

I appreciate, from time-to-time, a lesson may have to be cancelled, and I ask for a notice of at least 24 hours. If cancellation is at shorter notice, I will endeavour to find another student to take your slot. If this isn't possible, lessons will be charged as follows:

>24 hours notice: No charge
<24 hours notice: 50% of lesson fee due
No notice given: Full fee will be due

If you would like to swap a lesson from your normal time, this may be possible if I have sufficient notice. I will ask another student to swap times with you. You may be asked to swap to help another student from time-to-time and any flexibility you can give is always appreciated and is likely to be reciprocated.

Notice

I understand that using a tutor is a big commitment of time and money, so I do not ask for any long term commitment. You can cancel our arrangement at any time and any balance will be returned in full without question. I am immensely proud of the fact that I have never been asked to do this, and that students who start working with me, will stay with me until the end of the course.